mark_thread_todo

Mark a support thread as todo (re-open it)

Server Plain Com MCP Server tellahq/plain-mcp
Category Write
Risk class Medium
Parameters 00 required

What mark_thread_todo does on Plain Com MCP Server

AI agents use mark_thread_todo to create or update resources in Plain Com MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Plain Com MCP Server environment.

Why mark_thread_todo needs a policy

An AI agent can call mark_thread_todo faster than any human can review — one bad instruction and it creates or modifies resources in Plain Com MCP Server by the hundred, each call as confident as the last.

Questions about mark_thread_todo

What does the mark_thread_todo tool do? +

Mark a support thread as todo (re-open it). It is categorised as a Write tool in the Plain Com MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on mark_thread_todo? +

Register the Plain Com MCP Server MCP server in PolicyLayer and add a rule for mark_thread_todo: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Plain Com MCP Server. Nothing to install.

What risk level is mark_thread_todo? +

mark_thread_todo is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit mark_thread_todo? +

Yes. Add a rate_limit block to the mark_thread_todo rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block mark_thread_todo completely? +

Set action: deny in the PolicyLayer policy for mark_thread_todo. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides mark_thread_todo? +

mark_thread_todo is provided by the Plain Com MCP Server MCP server (tellahq/plain-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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