Medium Risk

create_team_group

Create a contact group for a team

How to control create_team_group ↓

What create_team_group does on Frontapp MCP Server

AI agents use create_team_group to create or update resources in Frontapp MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Frontapp MCP Server environment.

Medium Risk

Why create_team_group needs a policy

This is a Write operation because it creates new data (a contact group) reversibly. The action is not destructive (the group can be deleted), not financial (no money involved), and not Execute (it doesn't run arbitrary code or trigger external operations with unpredictable side effects).

From the tool's definition The tool description explicitly states it 'Create[s] a contact group' for a team, which is a create operation that modifies data by adding a new group resource.

Documented attack patterns abuse exactly the kind of access create_team_group gives an agent:

How to control create_team_group

PolicyLayer is an MCP gateway — it sits between your AI agents and Frontapp MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for create_team_group:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_team_group": {
      "limits": [
        {
          "counter": "create_team_group_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

create_team_group stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Frontapp MCP Server — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about create_team_group

What does the create_team_group tool do? +

Create a contact group for a team. It is categorised as a Write tool in the Frontapp MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_team_group? +

Register the Frontapp MCP Server MCP server in PolicyLayer and add a rule for create_team_group: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Frontapp MCP Server. Nothing to install.

What risk level is create_team_group? +

create_team_group is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_team_group? +

Yes. Add a rate_limit block to the create_team_group rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_team_group completely? +

Set action: deny in the PolicyLayer policy for create_team_group. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_team_group? +

create_team_group is provided by the Frontapp MCP Server MCP server (zqushair/frontapp-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Frontapp MCP Server tool call.

Start from Frontapp MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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151 Frontapp MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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