// MCP TOOL REFERENCE

FRONTAPP MCP SERVER TOOLS

151 tools from the Frontapp MCP Server MCP Server, categorised by risk level.

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// ALL 151 FRONTAPP MCP SERVER TOOLS
READ 74 tools
Read get_account Get details of a specific account by ID Read get_accounts Get a list of accounts from Frontapp Read get_analytics Get analytics data for conversations, messages, or teammates Read get_channel Get details of a specific channel Read get_comment Get a specific comment by ID Read get_contact Get details of a specific contact by ID Read get_conversation Get details of a specific conversation by ID Read get_conversations Get a list of conversations from Frontapp Read get_event Get details of a specific event Read get_inbox Get details of a specific inbox by ID Read get_inboxes Get a list of inboxes from Frontapp Read get_message Get details of a specific message by ID Read get_message_seen_status Get the seen status of a message Read get_message_template Get details of a message template Read get_message_template_folder Get details of a message template folder Read get_tag Get details of a specific tag Read get_tags Get a list of tags from Frontapp Read get_teammate Get details of a specific teammate by ID Read get_teammates Get a list of teammates from Frontapp Read list_account_contacts List all contacts associated with an account Read list_account_custom_fields List all custom fields for accounts Read list_accounts List all accounts in Front Read list_channels List all channels Read list_child_folders List child folders of a message template folder Read list_child_templates List child templates of a message template Read list_comment_mentions List all mentions in a comment Read list_contact_conversations List all conversations for a contact Read list_contact_custom_fields List all custom fields for contacts Read list_contact_groups List all contact groups (deprecated - use contact lists) Read list_contact_list_contacts List contacts in a contact list Read list_contact_lists List all contact lists Read list_contact_notes List all notes for a contact Read list_contacts List contacts in Front with pagination support Read list_conversation_comments List all comments (internal discussions) in a conversation Read list_conversation_custom_fields List all custom fields for conversations Read list_conversation_drafts List all drafts for a conversation Read list_conversation_events List all events for a conversation Read list_conversation_followers List all followers of a conversation Read list_conversation_inboxes List all inboxes associated with a conversation Read list_conversation_messages List all messages in a conversation in reverse chronological order (newest first) Read list_conversations List conversations in Front. Returns conversations in reverse chronological order (most recently updated fi... Read list_custom_fields List all custom fields Read list_events List events with optional filtering by type, date range, and inbox Read list_group_contacts List contacts in a contact group Read list_inbox_access List all teammates with access to an inbox Read list_inbox_channels List all channels for an inbox Read list_inbox_conversations List all conversations in an inbox Read list_inbox_custom_fields List all custom fields for inboxes Read list_inboxes List all inboxes accessible to the API token Read list_link_custom_fields List all custom fields for links Read list_message_template_folders List all message template folders Read list_message_templates List all message templates Read list_tag_children List child tags of a tag Read list_tagged_conversations List all conversations with a specific tag Read list_tags List all tags in the Front account Read list_team_channels List channels for a specific team Read list_team_contact_lists List contact lists for a team Read list_team_contacts List contacts for a specific team Read list_team_folders List message template folders for a team Read list_team_groups List contact groups for a team Read list_team_inboxes List all inboxes for a team Read list_team_tags List tags for a specific team Read list_teammate_channels List channels for a specific teammate Read list_teammate_contact_lists List contact lists for a teammate Read list_teammate_contacts List contacts for a specific teammate Read list_teammate_conversations List conversations assigned to a teammate Read list_teammate_custom_fields List all custom fields for teammates Read list_teammate_folders List message template folders for a teammate Read list_teammate_groups List contact groups for a teammate Read list_teammate_inboxes List inboxes accessible to a teammate Read list_teammate_tags List tags for a specific teammate Read list_teammates List all teammates in the Front account Read search_conversations Search for conversations using Front search syntax. Supports complex queries with status, tags, assignees, ... Read validate_channel Validate channel configuration
WRITE 63 tools
Write remove_contact_from_account Remove a contact from an account Write remove_contacts_from_group Remove contacts from a contact group Write remove_conversation_tag Remove a tag from a conversation Write remove_tag Remove a tag from a conversation Write receive_custom_message Receive a custom message on a channel Write sync_application_message_template Sync an application message template Write sync_inbound_message Sync an inbound message to a custom channel Write sync_outbound_message Sync an outbound message to a custom channel Write add_comment Add an internal comment to a conversation Write add_comment_reply Add a reply to a comment Write add_contact_handle Add a handle (email, phone, etc.) to a contact Write add_contact_note Add a note to a contact Write add_contact_to_account Add a contact to an account Write add_contacts_to_group Add contacts to a contact group Write add_contacts_to_list Add contacts to a contact list Write add_conversation_followers Add followers to a conversation Write add_conversation_link Add a link to a conversation Write add_conversation_tag Add a tag to a conversation Write add_inbox_access Grant teammates access to an inbox Write apply_tag Apply a tag to a conversation Write archive_conversation Archive a conversation Write assign_conversation Assign a conversation to a teammate Write create_account Create a new account Write create_channel Create a new channel Write create_child_folder Create a child folder within a message template folder Write create_child_tag Create a child tag Write create_child_template Create a child template within a message template Write create_contact Create a new contact in Front Write create_contact_group Create a new contact group (deprecated - use contact lists) Write create_contact_list Create a new contact list Write create_discussion_conversation Create a new discussion conversation Write create_draft Create a new draft message Write create_draft_reply Create a draft reply to a conversation Write create_inbox Create a new inbox Write create_message_template Create a new message template Write create_message_template_folder Create a new message template folder Write create_tag Create a new tag Write create_team_contact_list Create a contact list for a team Write create_team_group Create a contact group for a team Write create_team_inbox Create an inbox for a team Write create_team_tag Create a tag for a team Write create_teammate_contact Create a contact scoped to a teammate Write create_teammate_contact_list Create a contact list for a teammate Write create_teammate_folder Create a message template folder for a teammate Write create_teammate_group Create a contact group for a teammate Write create_teammate_tag Create a tag for a teammate Write edit_draft Edit an existing draft Write import_message Import a historical message to an inbox Write mark_message_seen Mark a message as seen by a teammate Write reply_to_conversation Send a reply to an existing conversation Write send_message Send a new message to a channel (creates a new conversation) Write update_account Update an existing account Write update_channel Update a channel Write update_comment Update a comment Write update_contact Update an existing contact Write update_conversation Update conversation properties like assignee, tags, status Write update_conversation_assignee Update the assignee of a conversation Write update_conversation_reminders Update reminders for a conversation Write update_external_message_status Update the status of an external message Write update_message_template Update a message template Write update_message_template_folder Update a message template folder Write update_tag Update a tag Write update_teammate Update a teammate
DESTRUCTIVE 14 tools
Destructive delete_account Delete an account Destructive delete_contact Delete a contact Destructive delete_contact_group Delete a contact group Destructive delete_contact_handle Delete a handle from a contact Destructive delete_contact_list Delete a contact list Destructive delete_conversation_followers Remove followers from a conversation Destructive delete_draft Delete a draft Destructive delete_message_template Delete a message template Destructive delete_message_template_folder Delete a message template folder Destructive delete_tag Delete a tag Destructive remove_contacts_from_list Remove contacts from a contact list Destructive remove_conversation_links Remove links from a conversation Destructive remove_inbox_access Remove teammates access from an inbox Destructive merge_contacts Merge two contacts into one

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// FAQ
How many tools does the Frontapp MCP Server MCP server have? +

The Frontapp MCP Server MCP server exposes 151 tools across 3 categories: Read, Write, Destructive.

How do I enforce policies on Frontapp MCP Server tools? +

Route the Frontapp MCP Server server through the PolicyLayer gateway. Define allow, deny, or approval rules per tool in the dashboard; they are enforced on every call before it reaches the server.

What risk categories do Frontapp MCP Server tools fall into? +

Frontapp MCP Server tools are categorised as Read (74), Write (63), Destructive (14). Each category has a recommended default policy.

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