servicetitan_deactivate_equipment
Deactivate/remove equipment
This record as markdown: /tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-deactivate-equipment.md
What servicetitan_deactivate_equipment does on ServiceTitan MCP Server
AI agents call servicetitan_deactivate_equipment to permanently remove resources in ServiceTitan MCP Server, typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
Why servicetitan_deactivate_equipment is rated Critical
Deactivating or removing equipment from a field service management system constitutes an irreversible state change that cannot be undone without manual intervention (typically requiring administrative action). This affects operational continuity and equipment tracking.
From the tool's definition Tool name contains 'deactivate' and description states 'Deactivate/remove equipment'. The terms 'deactivate' and 'remove' indicate irreversible removal of equipment records from active service operations.
Attacks that exploit this kind of access
The rule that runs servicetitan_deactivate_equipment safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For servicetitan_deactivate_equipment, this is the rule to start with:
servicetitan_deactivate_equipment is removed from the agent's tool list entirely, so the agent never calls it. The rest of the server keeps working.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every servicetitan_deactivate_equipment call is checked against it from then on.
Questions about servicetitan_deactivate_equipment
Deactivate/remove equipment. It is categorised as a Destructive tool in the ServiceTitan MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for servicetitan_deactivate_equipment: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
servicetitan_deactivate_equipment is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the servicetitan_deactivate_equipment rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for servicetitan_deactivate_equipment. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
servicetitan_deactivate_equipment is provided by the ServiceTitan MCP Server MCP server (busybee3333/servicetitan-mcp-2026-complete). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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