Critical-risk tools in ServiceTitan MCP Server
10 of the 108 tools in ServiceTitan MCP Server are classified as critical risk. This page profiles those tools specifically, with recommended policy actions and the attack patterns that target them.
Every operation listed below is an action PolicyLayer recommends controlling at the transport layer. Open any tool to see the full profile, risk score, and YAML policy snippet.
Tools at critical risk
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servicetitan_cancel_appointmentDestructiveCancel an appointment
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servicetitan_cancel_jobDestructiveCancel a job
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servicetitan_cancel_membershipDestructiveCancel a membership
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servicetitan_deactivate_customerDestructiveDeactivate a customer
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servicetitan_deactivate_equipmentDestructiveDeactivate/remove equipment
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servicetitan_deactivate_inventory_itemDestructiveDeactivate an inventory item
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servicetitan_deactivate_locationDestructiveDeactivate a location
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servicetitan_remove_customer_tagDestructiveRemove a tag from a customer
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servicetitan_void_invoiceDestructiveVoid an invoice
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servicetitan_create_paymentFinancialRecord a payment for an invoice
Attacks that target this class
Critical-risk tools in any server share these documented attack patterns. Each links to the full case and the defensive policy.