// SCAN REPORT

ServiceTitan MCP Server

108 tools. 47 can modify or destroy data without limits.

10 destructive tools with no built-in limits. Policy required.

Last updated:

47 can modify or destroy data
61 read-only
108 tools total

Community server · catalogue entry checked 30/06/2026

How to control ServiceTitan MCP Server ↓

TOOL MAP

What ServiceTitan MCP Server exposes to your agents

Read (61) Write / Execute (37) Destructive / Financial (10)

Running more than one server? Check your whole stack →

MOST DANGEROUS TOOLS
Critical Risk

The most dangerous ServiceTitan MCP Server tools

Financial · Critical servicetitan_create_payment This tool creates payments against invoices, which directly affects cash flow and financial records. Destructive · High servicetitan_cancel_appointment Cancelling an appointment is effectively irreversible: the scheduled slot is released, technician dispatch is undone, and customer commitments are broken. Destructive · High servicetitan_cancel_job Canceling a job is an irreversible action that removes an active service work order from the system. Destructive · High servicetitan_cancel_membership Cancelling a membership is effectively irreversible: once cancelled, the membership status is terminated and any associated benefits, billing cycles, or contractual terms are ended.

47 of ServiceTitan MCP Server's 108 tools can modify, destroy, or commit something on every call — and an agent calls them with no built-in limits.

POLICY

How to control ServiceTitan MCP Server

PolicyLayer is an MCP gateway — it sits between your AI agents and ServiceTitan MCP Server, and nothing reaches the server without passing your rules. These are the rules we recommend:

Block financial tools by default
{
  "servicetitan_create_payment": {
    "deny_if": [
      {
        "conditions": [],
        "on_deny": "Requires human approval."
      }
    ]
  }
}

Financial tools should be explicitly enabled per use case, not open by default.

Deny destructive operations
{
  "servicetitan_cancel_appointment": {
    "deny_if": [
      {
        "conditions": [],
        "on_deny": "Blocked by default. Requires approval."
      }
    ]
  }
}

Destructive tools should never be available to autonomous agents without human approval.

Rate limit write operations
{
  "servicetitan_add_customer_tag": {
    "limits": [
      {
        "counter": "servicetitan_add_customer_tag_per_hour",
        "window": "hour",
        "max": 30,
        "scope": "grant"
      }
    ]
  }
}

Prevents bulk unintended modifications from agents caught in loops.

Cap read operations
{
  "servicetitan_deactivate_technician": {
    "limits": [
      {
        "counter": "servicetitan_deactivate_technician_per_minute",
        "window": "minute",
        "max": 60,
        "scope": "grant"
      }
    ]
  }
}

Controls API costs and prevents retry loops from exhausting upstream rate limits.

  1. Create a free account and register ServiceTitan MCP Server — nothing to install.
  2. Add these rules — paste them, or build them visually. Tune the limits to your setup.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
ENFORCE POLICY ON SERVICETITAN →

Instant setup, no code required.

FULL CATALOGUE

All 108 ServiceTitan MCP Server tools

FINANCIAL 1 tools
Financial servicetitan_create_payment Record a payment for an invoice
DESTRUCTIVE 9 tools
Destructive servicetitan_cancel_appointment Cancel an appointment Destructive servicetitan_cancel_job Cancel a job Destructive servicetitan_cancel_membership Cancel a membership Destructive servicetitan_deactivate_customer Deactivate a customer Destructive servicetitan_deactivate_equipment Deactivate/remove equipment Destructive servicetitan_deactivate_inventory_item Deactivate an inventory item Destructive servicetitan_deactivate_location Deactivate a location Destructive servicetitan_remove_customer_tag Remove a tag from a customer Destructive servicetitan_void_invoice Void an invoice
WRITE 37 tools
Write servicetitan_add_customer_tag Add a tag to a customer Write servicetitan_add_estimate_item Add a line item to an estimate Write servicetitan_add_invoice_item Add line item to an invoice Write servicetitan_add_job_tag Add a tag to a job Write servicetitan_adjust_inventory Adjust inventory stock levels Write servicetitan_assign_technician Assign a technician to an appointment Write servicetitan_complete_job Mark a job as complete Write servicetitan_convert_lead Mark lead as converted to customer Write servicetitan_create_appointment Schedule a new appointment for a job Write servicetitan_create_campaign Create a new marketing campaign Write servicetitan_create_customer Create a new customer Write servicetitan_create_customer_contact Create a new contact for a customer Write servicetitan_create_equipment Register new equipment at a location Write servicetitan_create_estimate Create a new estimate for a job Write servicetitan_create_inventory_item Create a new inventory item/SKU Write servicetitan_create_invoice Create a new invoice Write servicetitan_create_job Create a new job for a customer and location Write servicetitan_create_lead Create a new marketing lead Write servicetitan_create_location Create a new service location for a customer Write servicetitan_create_membership Create a new membership for a customer Write servicetitan_create_tag_type Create a new tag type/category Write servicetitan_create_technician Create a new technician Write servicetitan_create_technician_shift Create a shift for a technician Write servicetitan_dismiss_estimate Dismiss/reject an estimate Write servicetitan_mark_estimate_sold Mark an estimate as sold Write servicetitan_post_invoice Post an invoice (make it official) Write servicetitan_remove_job_tag Remove a tag from a job Write servicetitan_update_appointment Update appointment time or technician assignment Write servicetitan_update_campaign Update campaign details Write servicetitan_update_customer Update customer information Write servicetitan_update_equipment Update equipment details Write servicetitan_update_estimate Update estimate details Write servicetitan_update_inventory_item Update inventory item details Write servicetitan_update_invoice Update invoice details Write servicetitan_update_job Update job details (summary, priority, status, etc.) Write servicetitan_update_location Update location details Write servicetitan_update_technician Update technician information
READ 61 tools
Read servicetitan_deactivate_technician Deactivate a technician Read servicetitan_export_payroll Export payroll data for external processing Read servicetitan_get_appointment Get appointment details by ID Read servicetitan_get_ar_aging_report Get accounts receivable aging report Read servicetitan_get_campaign Get campaign details by ID Read servicetitan_get_customer Get customer details by ID Read servicetitan_get_customer_acquisition_report Get customer acquisition metrics Read servicetitan_get_customer_balance Get customer account balance Read servicetitan_get_dispatch_board Get dispatch board view for a specific date Read servicetitan_get_dispatch_metrics Get dispatch efficiency metrics Read servicetitan_get_equipment Get equipment details by ID Read servicetitan_get_equipment_history Get service history for equipment Read servicetitan_get_estimate Get estimate details by ID Read servicetitan_get_estimate_items Get line items for an estimate Read servicetitan_get_inventory_item Get inventory item details by ID Read servicetitan_get_inventory_levels Get stock levels for inventory items Read servicetitan_get_invoice Get invoice details by ID Read servicetitan_get_invoice_items Get line items for an invoice Read servicetitan_get_job Get details of a specific job by ID Read servicetitan_get_job_costing_report Get job costing and profitability report Read servicetitan_get_job_history Get history and timeline of a job Read servicetitan_get_job_type_analysis Get job type breakdown and performance Read servicetitan_get_lead Get lead details by ID Read servicetitan_get_lead_sources_report Get lead sources performance report Read servicetitan_get_location Get location details by ID Read servicetitan_get_membership Get membership details by ID Read servicetitan_get_membership_revenue_report Get membership revenue and metrics Read servicetitan_get_membership_type Get membership type details Read servicetitan_get_payroll_summary Get payroll summary for a pay period Read servicetitan_get_revenue_report Get revenue report for a date range Read servicetitan_get_sales_report Get sales report (estimates, invoices, revenue) Read servicetitan_get_technician Get technician details by ID Read servicetitan_get_technician_commissions Get commission data for a technician Read servicetitan_get_technician_performance Get technician performance metrics Read servicetitan_get_technician_schedule Get technician schedule for a date range Read servicetitan_get_technician_shifts Get technician shifts for a date range Read servicetitan_get_technician_timesheet Get timesheet for a technician Read servicetitan_list_appointments List appointments with filters Read servicetitan_list_call_tracking List call tracking records Read servicetitan_list_campaigns List marketing campaigns Read servicetitan_list_customer_contacts List all contacts for a customer Read servicetitan_list_customer_locations List all locations for a customer Read servicetitan_list_customers List all customers with optional filters Read servicetitan_list_dispatch_zones List all dispatch zones Read servicetitan_list_equipment List equipment at locations Read servicetitan_list_estimates List all estimates with optional filters Read servicetitan_list_inventory_items List inventory items/SKUs Read servicetitan_list_invoice_payments List payments for an invoice Read servicetitan_list_invoices List invoices with optional filters Read servicetitan_list_job_appointments List all appointments for a specific job Read servicetitan_list_job_tags List all tags on a job Read servicetitan_list_jobs List jobs with optional filters (status, date range, customer, location, etc.) Read servicetitan_list_leads List marketing leads Read servicetitan_list_location_equipment List equipment at a location Read servicetitan_list_locations List all locations (service addresses) Read servicetitan_list_membership_types List available membership types/plans Read servicetitan_list_memberships List customer memberships Read servicetitan_list_payroll_records List payroll records for technicians Read servicetitan_list_tag_types List all tag types/categories Read servicetitan_list_technicians List all technicians Read servicetitan_renew_membership Renew an existing membership
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FAQ

Questions about ServiceTitan MCP Server

Can an AI agent move money through the ServiceTitan MCP Server MCP server? +

Yes. The ServiceTitan MCP Server server exposes 1 financial tools including servicetitan_create_payment. Without a policy, an autonomous agent can call these with no spend caps, no rate limits, and no approval flow. PolicyLayer lets you block financial tools by default, require human approval, or set per-tool rate limits — enforced on every call.

Can an AI agent delete data through the ServiceTitan MCP Server MCP server? +

Yes. The ServiceTitan MCP Server server exposes 9 destructive tools including servicetitan_cancel_appointment, servicetitan_cancel_job, servicetitan_cancel_membership. These permanently remove resources with no undo. PolicyLayer blocks destructive tools by default so they never reach the upstream server.

How do I prevent bulk modifications through ServiceTitan MCP Server? +

The ServiceTitan MCP Server server has 37 write tools including servicetitan_add_customer_tag, servicetitan_add_estimate_item, servicetitan_add_invoice_item. Set a rate limit in your policy -- for example, 10 calls per hour prevents an agent from making more than 10 modifications per hour. PolicyLayer enforces this at the gateway, before calls reach ServiceTitan MCP Server.

How many tools does the ServiceTitan MCP Server MCP server expose? +

108 tools across 4 categories: Destructive, Financial, Read, Write. 61 are read-only. 47 can modify, create, or delete data.

How do I enforce a policy on ServiceTitan MCP Server? +

Register the ServiceTitan MCP Server MCP server in PolicyLayer, apply the suggested rules above (adjust the limits to your use case), and point your AI client at the PolicyLayer proxy URL instead of the server directly. Your agents keep the same tools; PolicyLayer evaluates every call against policy before it executes. Nothing to install, live in minutes.

Enforce policy on every ServiceTitan MCP Server tool call.

Deterministic rules across all 108 ServiceTitan MCP Server tools. Per-identity grants. Full audit log. Live in minutes. Nothing to install.

ENFORCE POLICY ON SERVICETITAN →

Instant setup, no code required.

108 ServiceTitan MCP Server tools catalogued and risk-classified — across an index of 46,500+ MCP servers.

// WHERE THIS COMES FROM

These policies come from ServiceTitan MCP Server's registry record.

The record behind this page: verified identity, auth posture, risk grade, every tool classified, recommended policy — re-checked continuously.

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