servicetitan_get_dispatch_metrics
Get dispatch efficiency metrics
This record as markdown: /tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-dispatch-metrics.md
What servicetitan_get_dispatch_metrics does on ServiceTitan MCP Server
AI agents call servicetitan_get_dispatch_metrics to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why servicetitan_get_dispatch_metrics is rated Low
This tool queries and returns dispatch efficiency metrics for reporting/analysis purposes. The 'get' verb and 'retrieve metrics' semantics indicate a read-only operation with no side effects. No data is created, modified, deleted, or used to trigger external actions. Severity is low because metrics data is generally non-sensitive operational information and misuse would not cause damage.
From the tool's definition Tool name includes 'get' and description states 'Get dispatch efficiency metrics' — purely retrieves data with no modification, deletion, execution, or financial impact.
Attacks that exploit this kind of access
The rule that runs servicetitan_get_dispatch_metrics safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For servicetitan_get_dispatch_metrics, this is the rule to start with:
servicetitan_get_dispatch_metrics is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every servicetitan_get_dispatch_metrics call is checked against it from then on.
Questions about servicetitan_get_dispatch_metrics
Get dispatch efficiency metrics. It is categorised as a Read tool in the ServiceTitan MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for servicetitan_get_dispatch_metrics: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
servicetitan_get_dispatch_metrics is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the servicetitan_get_dispatch_metrics rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for servicetitan_get_dispatch_metrics. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
servicetitan_get_dispatch_metrics is provided by the ServiceTitan MCP Server MCP server (busybee3333/servicetitan-mcp-2026-complete). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
More on ServiceTitan MCP Server, and thousands of servers like it.
This server
Across the catalogue