create_sharing_link

Create a sharing link for a file or folder in a SharePoint document library. Returns a URL that can be shared with others.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/create-sharing-link.md

WHAT IT DOES

What create_sharing_link does on Freshdesk

AI agents use create_sharing_link to create or update resources in Freshdesk, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Freshdesk environment.

RISK

Why create_sharing_link is rated Medium

Creating a sharing link is a write operation that modifies access controls and generates new shareable resources in SharePoint. While it does not delete or execute arbitrary code, it creates new artifacts that alter the sharing state of documents. The severity is medium because misuse could expose confidential files to unintended recipients, but the action is reversible (the link can be revoked).

From the tool's definition Tool description states 'Create a sharing link for a file or folder in a SharePoint document library. Returns a URL that can be shared with others.' The verb 'Create' and the action of generating a new sharing link constitutes data modification.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs create_sharing_link safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_sharing_link, this is the rule to start with:

create_sharing_link Rate-limited

create_sharing_link stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_sharing_link": {
      "limits": [
        {
          "counter": "create_sharing_link_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every create_sharing_link call is checked against it from then on.

FAQ

Questions about create_sharing_link

What does the create_sharing_link tool do? +

Create a sharing link for a file or folder in a SharePoint document library. Returns a URL that can be shared with others. It is categorised as a Write tool in the Freshdesk MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_sharing_link? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for create_sharing_link: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is create_sharing_link? +

create_sharing_link is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_sharing_link? +

Yes. Add a rate_limit block to the create_sharing_link rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_sharing_link completely? +

Set action: deny in the PolicyLayer policy for create_sharing_link. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_sharing_link? +

create_sharing_link is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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