delete_library_item

THE RISK

Critical Risk

Why delete_library_item needs a policy

This tool permanently removes files or folders from SharePoint, an action that cannot be undone. It fits the Destructive category as defined (irreversibly deletes data). Severity is high because accidental or malicious deletion of document library content could impact business operations, compliance, and data integrity.

From the tool's definition Tool name: 'delete_library_item'. Description states 'Delete a file or folder from a SharePoint document library.' The verb 'Delete' combined with the explicit scope of removing files or folders indicates irreversible data destruction.

Documented attack patterns abuse exactly the kind of access delete_library_item gives an agent:

POLICY

How to control delete_library_item

PolicyLayer is an MCP gateway — it sits between your AI agents and Freshdesk, and nothing reaches the server without passing your rules. This is the rule we recommend for delete_library_item:

policy.json

{
  "version": "1",
  "default": "deny",
  "hide": [
    "delete_library_item"
  ]
}

delete_library_item disappears from the agent's tool list entirely, and any attempt to call it is denied. The rest of the server keeps working.

Create a free account and register Freshdesk — nothing to install.
Add this policy — paste it, or build it visually.
Point your MCP client (Claude, Cursor, anything) at your gateway URL.

RESTRICT THIS TOOL →

Free to start. No card required.

EXPLORE

Related tools and policies

More Freshdesk tools

Financial create_quickbooks_bill Create a new bill (accounts payable) in QuickBooks Online. Example: { Financial create_quickbooks_invoice Create a new invoice in QuickBooks Online. Example: { Destructive cancel_runway_task Cancel a pending/running task or delete a completed task. Saves credits if cancelled befor Destructive delete_custom_voice Delete a custom voice by ID. This is permanent and cannot be undone. Destructive delete_email Delete or move an email to trash. Destructive delete_event Delete a calendar event. Destructive delete_file Delete a file or folder from OneDrive. Destructive delete_list_item Delete an item from a SharePoint list.

All 422 Freshdesk tools →

Destructive tools on other servers

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Go deeper

Critical-risk tools in Freshdesk → Every critical-risk tool this server exposes, in one view.
All critical-risk MCP tools → Every critical-risk tool across the catalogue, and the policy pattern that contains them.
The MCP Attack Database → Documented attack patterns against MCP deployments — and the policies that stop them.
Blast radius → How much damage one compromised or confused agent can do — and how to bound it.
Tool call approval → Approval gates on individual tool calls: auto-allow, prompt, or deny.
Rate Limiting MCP Tool Calls: A Practical Guide →
MCP Security: Why Prompt Guardrails Aren't Enough →

FAQ

Questions about delete_library_item

What does the delete_library_item tool do? +

Delete a file or folder from a SharePoint document library. It is categorised as a Destructive tool in the Freshdesk MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.

How do I enforce a policy on delete_library_item? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for delete_library_item: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is delete_library_item? +

delete_library_item is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.

Can I rate-limit delete_library_item? +

Yes. Add a rate_limit block to the delete_library_item rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block delete_library_item completely? +

Set action: deny in the PolicyLayer policy for delete_library_item. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides delete_library_item? +

delete_library_item is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Freshdesk tool call.

Start from Freshdesk, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

CHECK YOUR STACK →