download_runway_output

Download a Runway output (video, image, audio) to a local file.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/download-runway-output.md

WHAT IT DOES

What download_runway_output does on Freshdesk

AI agents use download_runway_output to create or update resources in Freshdesk, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Freshdesk environment.

RISK

Why download_runway_output is rated Medium

This tool downloads remote media and writes it to a local file. It creates/writes a new local file, making it a Write operation. The blast radius is medium as it writes files to the local filesystem but doesn't delete or execute anything. Confidence is slightly reduced because this tool seems out of place on a Freshdesk MCP server, suggesting the description may not fully reflect its context.

From the tool's definition Download a Runway output (video, image, audio) to a local file

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs download_runway_output safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For download_runway_output, this is the rule to start with:

download_runway_output Rate-limited

download_runway_output stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "download_runway_output": {
      "limits": [
        {
          "counter": "download_runway_output_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every download_runway_output call is checked against it from then on.

FAQ

Questions about download_runway_output

What does the download_runway_output tool do? +

Download a Runway output (video, image, audio) to a local file. It is categorised as a Write tool in the Freshdesk MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on download_runway_output? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for download_runway_output: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is download_runway_output? +

download_runway_output is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit download_runway_output? +

Yes. Add a rate_limit block to the download_runway_output rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block download_runway_output completely? +

Set action: deny in the PolicyLayer policy for download_runway_output. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides download_runway_output? +

download_runway_output is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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