ga_list_dimension_categories
List available dimension categories for the property schema.
This record as markdown: /tools/freshdesk/ga-list-dimension-categories.md
What ga_list_dimension_categories does on Freshdesk
AI agents call ga_list_dimension_categories to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why ga_list_dimension_categories is rated Low
This tool queries and returns available dimension categories from a property schema. It is a read-only operation that retrieves metadata without creating, modifying, deleting, or executing any external operations. The low severity reflects minimal risk even if misused by an AI agent, as it only exposes informational data about available dimensions.
From the tool's definition Tool name contains 'list' and description states 'List available dimension categories' — both indicate a retrieval operation with no side effects.
Attacks that exploit this kind of access
The rule that runs ga_list_dimension_categories safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For ga_list_dimension_categories, this is the rule to start with:
ga_list_dimension_categories is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every ga_list_dimension_categories call is checked against it from then on.
Questions about ga_list_dimension_categories
List available dimension categories for the property schema. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.
Register the Freshdesk MCP server in PolicyLayer and add a rule for ga_list_dimension_categories: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.
ga_list_dimension_categories is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the ga_list_dimension_categories rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for ga_list_dimension_categories. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
ga_list_dimension_categories is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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