ga_list_metric_categories

List available metric categories for the property schema.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/ga-list-metric-categories.md

WHAT IT DOES

What ga_list_metric_categories does on Freshdesk

AI agents call ga_list_metric_categories to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why ga_list_metric_categories is rated Low

This tool retrieves and displays metadata about available metric categories. It performs a query-like operation that reads configuration or schema information without creating, modifying, deleting, or executing any operations. The blast radius of misuse is minimal as it only exposes informational data about available metrics.

From the tool's definition Tool name contains 'list' and description states 'List available metric categories for the property schema' - a retrieval operation with no modification or side effects.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs ga_list_metric_categories safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For ga_list_metric_categories, this is the rule to start with:

ga_list_metric_categories Allowed

ga_list_metric_categories is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "ga_list_metric_categories": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every ga_list_metric_categories call is checked against it from then on.

FAQ

Questions about ga_list_metric_categories

What does the ga_list_metric_categories tool do? +

List available metric categories for the property schema. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on ga_list_metric_categories? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for ga_list_metric_categories: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is ga_list_metric_categories? +

ga_list_metric_categories is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit ga_list_metric_categories? +

Yes. Add a rate_limit block to the ga_list_metric_categories rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block ga_list_metric_categories completely? +

Set action: deny in the PolicyLayer policy for ga_list_metric_categories. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides ga_list_metric_categories? +

ga_list_metric_categories is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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