ga_list_properties
List GA4 properties visible to the authenticated user, optionally filtered by account_id or property_id. Returns a flat list — easier to consume than ga_list_account_summaries when you just want property IDs.
This record as markdown: /tools/freshdesk/ga-list-properties.md
What ga_list_properties does on Freshdesk
AI agents call ga_list_properties to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why ga_list_properties is rated Low
This is a read-only query operation that retrieves Google Analytics 4 property metadata visible to the authenticated user. It accepts optional filters (account_id, property_id) but performs no modifications, deletions, or side effects. The blast radius of misuse is limited to information disclosure of GA4 property configurations, which constitutes low severity.
From the tool's definition Tool name contains 'list' and description states it 'List[s] GA4 properties' and 'Returns a flat list'. The function retrieves data without modifying, deleting, or executing external operations.
Attacks that exploit this kind of access
The rule that runs ga_list_properties safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For ga_list_properties, this is the rule to start with:
ga_list_properties is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every ga_list_properties call is checked against it from then on.
Questions about ga_list_properties
List GA4 properties visible to the authenticated user, optionally filtered by account_id or property_id. Returns a flat list — easier to consume than ga_list_account_summaries when you just want property IDs. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.
Register the Freshdesk MCP server in PolicyLayer and add a rule for ga_list_properties: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.
ga_list_properties is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the ga_list_properties rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for ga_list_properties. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
ga_list_properties is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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