gamma_list_folders

List folders in the user\

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/gamma-list-folders.md

WHAT IT DOES

What gamma_list_folders does on Freshdesk

AI agents call gamma_list_folders to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why gamma_list_folders is rated Low

This tool queries and returns folder data without creating, modifying, deleting, or executing operations. It is a straightforward read operation with minimal security risk, as it only exposes existing folder structure information accessible to the authenticated user.

From the tool's definition Tool name contains 'list' and description states 'List folders in the user' — a retrieval operation with no modification or deletion.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs gamma_list_folders safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For gamma_list_folders, this is the rule to start with:

gamma_list_folders Allowed

gamma_list_folders is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "gamma_list_folders": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every gamma_list_folders call is checked against it from then on.

FAQ

Questions about gamma_list_folders

What does the gamma_list_folders tool do? +

List folders in the user\. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on gamma_list_folders? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for gamma_list_folders: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is gamma_list_folders? +

gamma_list_folders is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit gamma_list_folders? +

Yes. Add a rate_limit block to the gamma_list_folders rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block gamma_list_folders completely? +

Set action: deny in the PolicyLayer policy for gamma_list_folders. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides gamma_list_folders? +

gamma_list_folders is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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