gamma_list_themes
List available Gamma themes. Call this FIRST when user wants to apply corporate/custom branding.
This record as markdown: /tools/freshdesk/gamma-list-themes.md
What gamma_list_themes does on Freshdesk
AI agents call gamma_list_themes to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why gamma_list_themes is rated Low
This tool retrieves and displays a read-only list of available themes. It has no side effects, does not execute code or commands, and does not create, modify, or delete data. The purpose is informational to support user decision-making before applying branding. This is a straightforward Read category action.
From the tool's definition Tool name contains 'list' and description states 'List available Gamma themes' - a retrieval operation with no data modification or external state changes.
Attacks that exploit this kind of access
The rule that runs gamma_list_themes safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For gamma_list_themes, this is the rule to start with:
gamma_list_themes is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every gamma_list_themes call is checked against it from then on.
Questions about gamma_list_themes
List available Gamma themes. Call this FIRST when user wants to apply corporate/custom branding. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.
Register the Freshdesk MCP server in PolicyLayer and add a rule for gamma_list_themes: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.
gamma_list_themes is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the gamma_list_themes rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for gamma_list_themes. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
gamma_list_themes is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
More on Freshdesk, and thousands of servers like it.
This server
Across the catalogue