list_humaans_time_away

List time away (PTO, sick leave, etc.) entries from Humaans. Filter by person, date range, or approval status. Returns: dates, type, days count, approval status, notes. Example: {

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/list-humaans-time-away.md

WHAT IT DOES

What list_humaans_time_away does on Freshdesk

AI agents call list_humaans_time_away to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_humaans_time_away is rated Low

This is a straightforward data retrieval tool that queries time-off information from Humaans. It filters and returns existing records without creating, modifying, deleting, or executing any actions. The low severity reflects that exposing HR time-off data to an AI agent has limited direct impact compared to tools that can modify records or trigger external actions.

From the tool's definition Tool name 'list_humaans_time_away' and description 'List time away' indicates a retrieval/query operation.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_humaans_time_away safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_humaans_time_away, this is the rule to start with:

list_humaans_time_away Allowed

list_humaans_time_away is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_humaans_time_away": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every list_humaans_time_away call is checked against it from then on.

FAQ

Questions about list_humaans_time_away

What does the list_humaans_time_away tool do? +

List time away (PTO, sick leave, etc.) entries from Humaans. Filter by person, date range, or approval status. Returns: dates, type, days count, approval status, notes. Example: {. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_humaans_time_away? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for list_humaans_time_away: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is list_humaans_time_away? +

list_humaans_time_away is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_humaans_time_away? +

Yes. Add a rate_limit block to the list_humaans_time_away rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_humaans_time_away completely? +

Set action: deny in the PolicyLayer policy for list_humaans_time_away. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_humaans_time_away? +

list_humaans_time_away is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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