list_sharepoint_sites

Search for and list SharePoint sites accessible to the user. Returns site name, URL, and description.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/list-sharepoint-sites.md

WHAT IT DOES

What list_sharepoint_sites does on Freshdesk

AI agents call list_sharepoint_sites to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_sharepoint_sites is rated Low

This tool retrieves and queries information about SharePoint sites accessible to the user. It performs a search and listing operation that returns metadata (name, URL, description) without creating, modifying, deleting, or executing any actions.

From the tool's definition Tool description explicitly states it 'Search for and list SharePoint sites' and 'Returns site name, URL, and description.' These are read-only query operations with no modification or execution of code.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_sharepoint_sites safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_sharepoint_sites, this is the rule to start with:

list_sharepoint_sites Allowed

list_sharepoint_sites is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_sharepoint_sites": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every list_sharepoint_sites call is checked against it from then on.

FAQ

Questions about list_sharepoint_sites

What does the list_sharepoint_sites tool do? +

Search for and list SharePoint sites accessible to the user. Returns site name, URL, and description. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_sharepoint_sites? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for list_sharepoint_sites: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is list_sharepoint_sites? +

list_sharepoint_sites is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_sharepoint_sites? +

Yes. Add a rate_limit block to the list_sharepoint_sites rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_sharepoint_sites completely? +

Set action: deny in the PolicyLayer policy for list_sharepoint_sites. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_sharepoint_sites? +

list_sharepoint_sites is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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