list_voices

Search and browse available ElevenLabs voices. FREE — no credits consumed.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/list-voices.md

WHAT IT DOES

What list_voices does on Freshdesk

AI agents call list_voices to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_voices is rated Low

This tool performs a query/search operation to list voice options, returning data without modifying, creating, or consuming resources. No reversible or irreversible changes are made. This is a classic Read operation with minimal blast radius if misused by an agent.

From the tool's definition Tool description states 'Search and browse available ElevenLabs voices' — a retrieval operation with no side effects. The note 'FREE — no credits consumed' further confirms no destructive or write action occurs.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_voices safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_voices, this is the rule to start with:

list_voices Allowed

list_voices is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_voices": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every list_voices call is checked against it from then on.

FAQ

Questions about list_voices

What does the list_voices tool do? +

Search and browse available ElevenLabs voices. FREE — no credits consumed. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_voices? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for list_voices: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is list_voices? +

list_voices is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_voices? +

Yes. Add a rate_limit block to the list_voices rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_voices completely? +

Set action: deny in the PolicyLayer policy for list_voices. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_voices? +

list_voices is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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