opus_export_collection

Export all clips from a collection. Returns a

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/opus-export-collection.md

WHAT IT DOES

What opus_export_collection does on Freshdesk

AI agents call opus_export_collection to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why opus_export_collection is rated Low

Exporting/retrieving data from a collection is a read operation - it retrieves clips without modifying or deleting them. Medium severity because it could expose a full collection of potentially sensitive media content. Confidence is moderate because the description is truncated ('Returns a') leaving some ambiguity about side effects.

From the tool's definition Export all clips from a collection

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs opus_export_collection safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For opus_export_collection, this is the rule to start with:

opus_export_collection Allowed

opus_export_collection is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "opus_export_collection": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every opus_export_collection call is checked against it from then on.

FAQ

Questions about opus_export_collection

What does the opus_export_collection tool do? +

Export all clips from a collection. Returns a. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on opus_export_collection? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for opus_export_collection: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is opus_export_collection? +

opus_export_collection is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit opus_export_collection? +

Yes. Add a rate_limit block to the opus_export_collection rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block opus_export_collection completely? +

Set action: deny in the PolicyLayer policy for opus_export_collection. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides opus_export_collection? +

opus_export_collection is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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