opus_publish_post

Publish a clip immediately to a connected social account.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/opus-publish-post.md

WHAT IT DOES

What opus_publish_post does on Freshdesk

AI agents use opus_publish_post to create or update resources in Freshdesk, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Freshdesk environment.

RISK

Why opus_publish_post is rated Medium

This tool creates and publishes content to social media platforms, which is a reversible Write operation. While the content is posted publicly and may have reputational consequences, the action itself can be deleted or unpublished from the social account. Severity is high because unauthorized publishing could damage brand reputation and credibility, but it is not Destructive (reversible) nor Financial.

From the tool's definition Tool description states 'Publish a clip immediately to a connected social account.' The verb 'Publish' indicates creation and posting of content to an external platform.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs opus_publish_post safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For opus_publish_post, this is the rule to start with:

opus_publish_post Rate-limited

opus_publish_post stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "opus_publish_post": {
      "limits": [
        {
          "counter": "opus_publish_post_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every opus_publish_post call is checked against it from then on.

FAQ

Questions about opus_publish_post

What does the opus_publish_post tool do? +

Publish a clip immediately to a connected social account. It is categorised as a Write tool in the Freshdesk MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on opus_publish_post? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for opus_publish_post: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is opus_publish_post? +

opus_publish_post is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit opus_publish_post? +

Yes. Add a rate_limit block to the opus_publish_post rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block opus_publish_post completely? +

Set action: deny in the PolicyLayer policy for opus_publish_post. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides opus_publish_post? +

opus_publish_post is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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