opus_schedule_post

Schedule a clip for future publishing.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/opus-schedule-post.md

WHAT IT DOES

What opus_schedule_post does on Freshdesk

AI agents use opus_schedule_post to create or update resources in Freshdesk, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Freshdesk environment.

RISK

Why opus_schedule_post is rated Medium

This tool creates or modifies scheduled content publication, which is a Write operation. It's not Read (no data retrieval), not Execute/Destructive (scheduling is reversible), and not Financial. Severity is medium because misuse could lead to unintended public content publication or schedule conflicts, but the impact is limited to content scheduling without data loss or financial harm.

From the tool's definition Tool name 'opus_schedule_post' and description 'Schedule a clip for future publishing' indicate creation/modification of publishing schedules. The action is reversible (can unschedule or reschedule posts).

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs opus_schedule_post safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For opus_schedule_post, this is the rule to start with:

opus_schedule_post Rate-limited

opus_schedule_post stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "opus_schedule_post": {
      "limits": [
        {
          "counter": "opus_schedule_post_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every opus_schedule_post call is checked against it from then on.

FAQ

Questions about opus_schedule_post

What does the opus_schedule_post tool do? +

Schedule a clip for future publishing. It is categorised as a Write tool in the Freshdesk MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on opus_schedule_post? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for opus_schedule_post: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is opus_schedule_post? +

opus_schedule_post is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit opus_schedule_post? +

Yes. Add a rate_limit block to the opus_schedule_post rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block opus_schedule_post completely? +

Set action: deny in the PolicyLayer policy for opus_schedule_post. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides opus_schedule_post? +

opus_schedule_post is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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