outreach_list_mailings

List recent mailings (sent emails). Example: {

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/outreach-list-mailings.md

WHAT IT DOES

What outreach_list_mailings does on Freshdesk

AI agents call outreach_list_mailings to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why outreach_list_mailings is rated Low

The tool queries and retrieves historical mailing/email data without creating, modifying, deleting, or executing operations. This is a passive read operation with minimal blast radius if misused by an AI agent.

From the tool's definition Tool name 'outreach_list_mailings' and description indicate it 'List[s] recent mailings (sent emails)' - a retrieval operation with no modification of data.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs outreach_list_mailings safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For outreach_list_mailings, this is the rule to start with:

outreach_list_mailings Allowed

outreach_list_mailings is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "outreach_list_mailings": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every outreach_list_mailings call is checked against it from then on.

FAQ

Questions about outreach_list_mailings

What does the outreach_list_mailings tool do? +

List recent mailings (sent emails). Example: {. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on outreach_list_mailings? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for outreach_list_mailings: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is outreach_list_mailings? +

outreach_list_mailings is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit outreach_list_mailings? +

Yes. Add a rate_limit block to the outreach_list_mailings rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block outreach_list_mailings completely? +

Set action: deny in the PolicyLayer policy for outreach_list_mailings. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides outreach_list_mailings? +

outreach_list_mailings is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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