read_site_page

Read the content of a SharePoint site page. Returns the page HTML content from web parts.

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/read-site-page.md

WHAT IT DOES

What read_site_page does on Freshdesk

AI agents call read_site_page to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why read_site_page is rated Low

This tool retrieves and returns HTML content from a SharePoint page with no side effects. It performs a read-only query operation, fitting the Read category. Severity is low since it only accesses existing content without enabling further actions or exposing sensitive operations.

From the tool's definition Tool name 'read_site_page' and description 'Read the content of a SharePoint site page. Returns the page HTML content from web parts.' — 'read' and 'returns' indicate retrieval only with no modification, deletion, or execution.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs read_site_page safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For read_site_page, this is the rule to start with:

read_site_page Allowed

read_site_page is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "read_site_page": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every read_site_page call is checked against it from then on.

FAQ

Questions about read_site_page

What does the read_site_page tool do? +

Read the content of a SharePoint site page. Returns the page HTML content from web parts. It is categorised as a Read tool in the Freshdesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on read_site_page? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for read_site_page: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is read_site_page? +

read_site_page is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit read_site_page? +

Yes. Add a rate_limit block to the read_site_page rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block read_site_page completely? +

Set action: deny in the PolicyLayer policy for read_site_page. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides read_site_page? +

read_site_page is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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