list_servicenow_change_requests

THE RISK

Low Risk

Why list_servicenow_change_requests needs a policy

ServiceNow change requests typically contain infrastructure, application, and operational metadata that may include sensitive configuration details, approval workflows, and deployment plans. While the operation itself is read-only and reversible, the data returned could be valuable for reconnaissance or privilege escalation planning in a compromised agent scenario.

From the tool's definition Tool performs 'List or search change requests' — a retrieval operation with no mutation. Verb 'list' and 'search' are classic Read indicators per the classification rules.

Documented attack patterns abuse exactly the kind of access list_servicenow_change_requests gives an agent:

POLICY

How to control list_servicenow_change_requests

PolicyLayer is an MCP gateway — it sits between your AI agents and Apple Shortcuts, and nothing reaches the server without passing your rules. This is the rule we recommend for list_servicenow_change_requests:

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_servicenow_change_requests": {}
  }
}

list_servicenow_change_requests is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

Create a free account and register Apple Shortcuts — nothing to install.
Add this policy — paste it, or build it visually.
Point your MCP client (Claude, Cursor, anything) at your gateway URL.

CAP THIS TOOL →

Free to start. No card required.

EXPLORE

Related tools and policies

More Apple Shortcuts tools

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All 423 Apple Shortcuts tools →

Read tools on other servers

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Go deeper

The MCP Attack Database → Documented attack patterns against MCP deployments — and the policies that stop them.
Data exfiltration → How read access becomes an exfiltration channel when chained with untrusted content.
MCP token cost → What connecting this server costs in context-window tokens on every request.
Rate Limiting MCP Tool Calls: A Practical Guide →
MCP Security: Why Prompt Guardrails Aren't Enough →

FAQ

Questions about list_servicenow_change_requests

What does the list_servicenow_change_requests tool do? +

List or search change requests in ServiceNow. It is categorised as a Read tool in the Apple Shortcuts MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_servicenow_change_requests? +

Register the Apple Shortcuts MCP server in PolicyLayer and add a rule for list_servicenow_change_requests: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Apple Shortcuts. Nothing to install.

What risk level is list_servicenow_change_requests? +

list_servicenow_change_requests is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_servicenow_change_requests? +

Yes. Add a rate_limit block to the list_servicenow_change_requests rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_servicenow_change_requests completely? +

Set action: deny in the PolicyLayer policy for list_servicenow_change_requests. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_servicenow_change_requests? +

list_servicenow_change_requests is provided by the Apple Shortcuts MCP server (@mindstone/mcp-server-apple-shortcuts). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Apple Shortcuts tool call.

Start from Apple Shortcuts, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

CHECK YOUR STACK →