Low Risk

get_incident

get_incident

How to control get_incident ↓

What get_incident does on Rootly

AI agents call get_incident to retrieve information from Rootly without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Low Risk

Why get_incident needs a policy

The 'get_' prefix combined with the incident management context (alongside other sibling tools that check schedules, collect data, and create incidents) indicates this tool retrieves incident information. No destructive, write, execute, or financial operations are evident. The low blast radius reflects read-only data retrieval with no side effects.

From the tool's definition Tool name 'get_incident' follows a standard read pattern (get_*). No description provided, but sibling tools like 'collect_incidents' and 'find_related_incidents' suggest this retrieves incident data without modification.

Documented attack patterns abuse exactly the kind of access get_incident gives an agent:

How to control get_incident

PolicyLayer is an MCP gateway — it sits between your AI agents and Rootly, and nothing reaches the server without passing your rules. This is the rule we recommend for get_incident:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_incident": {}
  }
}

get_incident is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Rootly — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about get_incident

What does the get_incident tool do? +

get_incident. It is categorised as a Read tool in the Rootly MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_incident? +

Register the Rootly MCP server in PolicyLayer and add a rule for get_incident: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Rootly. Nothing to install.

What risk level is get_incident? +

get_incident is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_incident? +

Yes. Add a rate_limit block to the get_incident rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_incident completely? +

Set action: deny in the PolicyLayer policy for get_incident. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_incident? +

get_incident is provided by the Rootly MCP server (https://mcp.rootly.com/sse). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Rootly tool call.

Start from Rootly, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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