Low Risk

get_shift_incidents

get_shift_incidents

How to control get_shift_incidents ↓

What get_shift_incidents does on Rootly

AI agents call get_shift_incidents to retrieve information from Rootly without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Low Risk

Why get_shift_incidents needs a policy

The 'get_' prefix strongly suggests data retrieval without modification. In the context of an incident management platform (Rootly), retrieving shift-related incidents is a read-only operation with no side effects. The low severity reflects minimal blast radius if misused—an AI agent could retrieve unnecessary incident data but cannot create, modify, or delete incidents with this tool alone.

From the tool's definition Tool name 'get_shift_incidents' indicates retrieval of incident data. The verb 'get' is a read operation. No description provided, but sibling tools include 'get_incident', 'get_alert_by_short_id', and 'collect_incidents' which are clearly read operations,…

Documented attack patterns abuse exactly the kind of access get_shift_incidents gives an agent:

How to control get_shift_incidents

PolicyLayer is an MCP gateway — it sits between your AI agents and Rootly, and nothing reaches the server without passing your rules. This is the rule we recommend for get_shift_incidents:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_shift_incidents": {}
  }
}

get_shift_incidents is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Rootly — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about get_shift_incidents

What does the get_shift_incidents tool do? +

get_shift_incidents. It is categorised as a Read tool in the Rootly MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_shift_incidents? +

Register the Rootly MCP server in PolicyLayer and add a rule for get_shift_incidents: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Rootly. Nothing to install.

What risk level is get_shift_incidents? +

get_shift_incidents is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_shift_incidents? +

Yes. Add a rate_limit block to the get_shift_incidents rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_shift_incidents completely? +

Set action: deny in the PolicyLayer policy for get_shift_incidents. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_shift_incidents? +

get_shift_incidents is provided by the Rootly MCP server (https://mcp.rootly.com/sse). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Rootly tool call.

Start from Rootly, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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