Low Risk

export_record_xml

Export a single record from a ServiceNow instance in unload XML format.

How to control export_record_xml ↓

What export_record_xml does on Now Sdk Ext

AI agents call export_record_xml to retrieve information from Now Sdk Ext without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Low Risk

Why export_record_xml needs a policy

This tool retrieves and exports a single record as XML. It reads data from the ServiceNow instance without creating, modifying, or deleting anything. The export is a read-only operation producing an XML representation of existing data.

From the tool's definition Export a single record from a ServiceNow instance in unload XML format

Documented attack patterns abuse exactly the kind of access export_record_xml gives an agent:

How to control export_record_xml

PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for export_record_xml:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "export_record_xml": {}
  }
}

export_record_xml is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Now Sdk Ext — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about export_record_xml

What does the export_record_xml tool do? +

Export a single record from a ServiceNow instance in unload XML format. It is categorised as a Read tool in the Now Sdk Ext MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on export_record_xml? +

Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for export_record_xml: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.

What risk level is export_record_xml? +

export_record_xml is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit export_record_xml? +

Yes. Add a rate_limit block to the export_record_xml rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block export_record_xml completely? +

Set action: deny in the PolicyLayer policy for export_record_xml. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides export_record_xml? +

export_record_xml is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Now Sdk Ext tool call.

Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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