Low Risk

get_flow_outputs

Retrieve outputs from a completed flow/subflow/action execution by its

How to control get_flow_outputs ↓

What get_flow_outputs does on Now Sdk Ext

AI agents call get_flow_outputs to retrieve information from Now Sdk Ext without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Low Risk

Why get_flow_outputs needs a policy

This is a Read operation—it retrieves execution outputs from ServiceNow workflows without modifying or deleting data. However, the severity is medium rather than low because flow outputs in a ticketing/ITSM system may contain sensitive information (credentials, API keys, PII, business logic) depending on what the workflow processed.

From the tool's definition Tool name 'get_flow_outputs' and description 'Retrieve outputs from a completed flow/subflow/action execution' indicates data retrieval with no side effects.

Documented attack patterns abuse exactly the kind of access get_flow_outputs gives an agent:

How to control get_flow_outputs

PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for get_flow_outputs:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_flow_outputs": {}
  }
}

get_flow_outputs is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Now Sdk Ext — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about get_flow_outputs

What does the get_flow_outputs tool do? +

Retrieve outputs from a completed flow/subflow/action execution by its. It is categorised as a Read tool in the Now Sdk Ext MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_flow_outputs? +

Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for get_flow_outputs: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.

What risk level is get_flow_outputs? +

get_flow_outputs is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_flow_outputs? +

Yes. Add a rate_limit block to the get_flow_outputs rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_flow_outputs completely? +

Set action: deny in the PolicyLayer policy for get_flow_outputs. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_flow_outputs? +

get_flow_outputs is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Now Sdk Ext tool call.

Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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