Low Risk

list_kb_articles

List knowledge article summaries from the kb_knowledge table. Returns lightweight

How to control list_kb_articles ↓

What list_kb_articles does on Now Sdk Ext

AI agents call list_kb_articles to retrieve information from Now Sdk Ext without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Low Risk

Why list_kb_articles needs a policy

This tool queries and returns knowledge article summaries without creating, modifying, deleting, or executing anything. It is a straightforward read operation with minimal security risk. The lightweight nature of returned summaries further suggests this is informational retrieval only.

From the tool's definition Tool name 'list_kb_articles' and description 'List knowledge article summaries from the kb_knowledge table' indicate a retrieval operation with no modification or deletion of data.

Documented attack patterns abuse exactly the kind of access list_kb_articles gives an agent:

How to control list_kb_articles

PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for list_kb_articles:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_kb_articles": {}
  }
}

list_kb_articles is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Now Sdk Ext — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about list_kb_articles

What does the list_kb_articles tool do? +

List knowledge article summaries from the kb_knowledge table. Returns lightweight. It is categorised as a Read tool in the Now Sdk Ext MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_kb_articles? +

Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for list_kb_articles: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.

What risk level is list_kb_articles? +

list_kb_articles is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_kb_articles? +

Yes. Add a rate_limit block to the list_kb_articles rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_kb_articles completely? +

Set action: deny in the PolicyLayer policy for list_kb_articles. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_kb_articles? +

list_kb_articles is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Now Sdk Ext tool call.

Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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