Low Risk

lookup_app

Search for ServiceNow applications (scoped apps) and platform plugins by name,

How to control lookup_app ↓

What lookup_app does on Now Sdk Ext

AI agents call lookup_app to retrieve information from Now Sdk Ext without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Low Risk

Why lookup_app needs a policy

This tool retrieves information about ServiceNow applications and plugins through a search query. It is purely informational with no capability to modify, execute, or delete data. The blast radius if misused is minimal—an AI agent could only retrieve metadata about available applications, which poses no security risk on its own.

From the tool's definition Tool name 'lookup_app' and description 'Search for ServiceNow applications (scoped apps) and platform plugins by name' indicates a search/query operation with no data modification or side effects.

Documented attack patterns abuse exactly the kind of access lookup_app gives an agent:

How to control lookup_app

PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for lookup_app:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "lookup_app": {}
  }
}

lookup_app is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Now Sdk Ext — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about lookup_app

What does the lookup_app tool do? +

Search for ServiceNow applications (scoped apps) and platform plugins by name,. It is categorised as a Read tool in the Now Sdk Ext MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on lookup_app? +

Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for lookup_app: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.

What risk level is lookup_app? +

lookup_app is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit lookup_app? +

Yes. Add a rate_limit block to the lookup_app rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block lookup_app completely? +

Set action: deny in the PolicyLayer policy for lookup_app. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides lookup_app? +

lookup_app is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Now Sdk Ext tool call.

Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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