Search for ServiceNow applications (scoped apps) and platform plugins by name,
AI agents call lookup_app to retrieve information from Now Sdk Ext without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves information about ServiceNow applications and plugins through a search query. It is purely informational with no capability to modify, execute, or delete data. The blast radius if misused is minimal—an AI agent could only retrieve metadata about available applications, which poses no security risk on its own.
From the tool's definition Tool name 'lookup_app' and description 'Search for ServiceNow applications (scoped apps) and platform plugins by name' indicates a search/query operation with no data modification or side effects.
Documented attack patterns abuse exactly the kind of access lookup_app gives an agent:
PolicyLayer is an MCP gateway — it sits between your AI agents and Now Sdk Ext, and nothing reaches the server without passing your rules. This is the rule we recommend for lookup_app:
{
"version": "1",
"default": "deny",
"tools": {
"lookup_app": {}
}
} lookup_app is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.
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Search for ServiceNow applications (scoped apps) and platform plugins by name,. It is categorised as a Read tool in the Now Sdk Ext MCP Server, which means it retrieves data without modifying state.
Register the Now Sdk Ext MCP server in PolicyLayer and add a rule for lookup_app: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Now Sdk Ext. Nothing to install.
lookup_app is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the lookup_app rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for lookup_app. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
lookup_app is provided by the Now Sdk Ext MCP server (sonisoft-cnanda/now-sdk-ext-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Start from Now Sdk Ext, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.
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86 Now Sdk Ext tools catalogued and risk-classified — across an index of 43,000+ MCP servers.