add_slack_reminder

[EXPERIMENTAL] Create a reminder for yourself or another user. Slack

SERVERFreshdesk SOURCE@mindstone-engineering/mcp-server-freshdesk

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/freshdesk/add-slack-reminder.md

WHAT IT DOES

What add_slack_reminder does on Freshdesk

AI agents use add_slack_reminder to create or update resources in Freshdesk, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Freshdesk environment.

RISK

Why add_slack_reminder is rated Medium

This tool creates a new reminder in Slack, which is a reversible write operation. It creates data (a reminder) without permanently deleting or overwriting existing data, and does not execute arbitrary code or move money. The 'EXPERIMENTAL' tag and ability to create reminders for other users elevates severity from low to medium due to potential for spam or unwanted notifications if misused by an AI agent.

From the tool's definition Tool name 'add_slack_reminder' and description 'Create a reminder for yourself or another user' indicate creation of a new reminder entity.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs add_slack_reminder safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For add_slack_reminder, this is the rule to start with:

add_slack_reminder Rate-limited

add_slack_reminder stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "add_slack_reminder": {
      "limits": [
        {
          "counter": "add_slack_reminder_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Freshdesk, apply this rule, and every add_slack_reminder call is checked against it from then on.

FAQ

Questions about add_slack_reminder

What does the add_slack_reminder tool do? +

[EXPERIMENTAL] Create a reminder for yourself or another user. Slack. It is categorised as a Write tool in the Freshdesk MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on add_slack_reminder? +

Register the Freshdesk MCP server in PolicyLayer and add a rule for add_slack_reminder: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshdesk. Nothing to install.

What risk level is add_slack_reminder? +

add_slack_reminder is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit add_slack_reminder? +

Yes. Add a rate_limit block to the add_slack_reminder rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block add_slack_reminder completely? +

Set action: deny in the PolicyLayer policy for add_slack_reminder. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides add_slack_reminder? +

add_slack_reminder is provided by the Freshdesk MCP server (@mindstone-engineering/mcp-server-freshdesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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