get_site_drive

What get_site_drive does on Freshdesk

AI agents call get_site_drive to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_site_drive is rated Low

The tool's function is to fetch metadata about a SharePoint document library (quota, owner details). This is a read-only retrieval operation with no capability to modify, delete, or execute actions. Severity is low because metadata exposure has minimal immediate impact, and confidence is high because the description clearly indicates query/retrieval semantics with no destructive or write operations involved.

From the tool's definition Tool description states it "Get[s] detailed metadata for a specific document library (drive) in a SharePoint site, including quota and owner info" — purely retrieves and queries information without modification or side effects.

The rule that runs get_site_drive safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Freshdesk, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_site_drive, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_site_drive": {}
  }
}

Questions about get_site_drive