get_case_action

THE RISK

Low Risk

Why get_case_action needs a policy

This tool retrieves metadata and information about an existing case action. The verb 'Get' and the focus on retrieving 'detailed information' and 'view metadata' indicate a read-only operation with no side effects. There is no indication of creation, modification, deletion, or execution of arbitrary operations. The lowest-severity category 'Read' is appropriate.

From the tool's definition Tool name contains 'get' and description states 'Get detailed information about a case action, including view metadata and available actions' — retrieves and queries data without modification.

Documented attack patterns abuse exactly the kind of access get_case_action gives an agent:

POLICY

How to control get_case_action

PolicyLayer is an MCP gateway — it sits between your AI agents and Pega DX MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for get_case_action:

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_case_action": {}
  }
}

get_case_action is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.

Create a free account and register Pega DX MCP Server — nothing to install.
Add this policy — paste it, or build it visually.
Point your MCP client (Claude, Cursor, anything) at your gateway URL.

CAP THIS TOOL →

Free to start. No card required.

EXPLORE

Related tools and policies

More Pega DX MCP Server tools

Destructive delete_attachment Remove the specified attachment from a case. The API validates user authentication and pri Destructive delete_case Delete a case that is currently in the create stage Destructive delete_case_follower Remove a follower from a case, ending their subscription to case notifications and updates Destructive delete_case_tag Delete a specific tag from a case by case ID and tag ID Destructive delete_data_record Delete a data record based on conditional save plan configured for a savable Data Page. On Destructive delete_participant Delete a participant from a Pega case by case ID and participant ID. If no eTag is provide Destructive delete_related_case Remove related work association between two cases by deleting a specific relationship Destructive remove_case_document Remove a document that is linked to a specific Pega case. This operation permanently remov

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Go deeper

The MCP Attack Database → Documented attack patterns against MCP deployments — and the policies that stop them.
Data exfiltration → How read access becomes an exfiltration channel when chained with untrusted content.
MCP token cost → What connecting this server costs in context-window tokens on every request.
Rate Limiting MCP Tool Calls: A Practical Guide →
MCP Security: Why Prompt Guardrails Aren't Enough →

FAQ

Questions about get_case_action

What does the get_case_action tool do? +

Get detailed information about a case action, including view metadata and available actions. It is categorised as a Read tool in the Pega DX MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_case_action? +

Register the Pega DX MCP Server MCP server in PolicyLayer and add a rule for get_case_action: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Pega DX MCP Server. Nothing to install.

What risk level is get_case_action? +

get_case_action is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_case_action? +

Yes. Add a rate_limit block to the get_case_action rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_case_action completely? +

Set action: deny in the PolicyLayer policy for get_case_action. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_case_action? +

get_case_action is provided by the Pega DX MCP Server MCP server (marco-looy/pega-dx-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Pega DX MCP Server tool call.

Start from Pega DX MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

CHECK YOUR STACK →